Book A Tour

If you would like to tour one of the centres outside the pre-allocated times on the website, please call us on 1300 330 666 to arrange a time.

Frequently Asked Questions

Do you offer orientation visits?

Yes, an Orientation session helps children become familiar with the educators, routines, and environment before their first day, making the transition into care as smooth as possible.

If your preferred days are full, we can place your child on our waitlist and keep you informed as vacancies become available.

Yes, additional or casual days may be available depending on vacancies. Please speak with your Centre Manager to check availability.

Our orientation sessions are designed to help your child become familiar with their new environment, educators, and daily routine. Families will have the opportunity to meet the primary educators, ask questions, and share important information about their child’s routines, interests, medical needs, and preferences. Orientation helps make the transition into care as smooth and comfortable as possible.

Enrolling is simple:
1. Submit an enquiry through our website or contact your preferred centre.
2. Book a personalised centre tour.
3. Complete your enrolment forms and provide the required documentation.
4. Attend orientation sessions.
5. Confirm your child’s start date and begin your journey with us.

Our team will support you throughout the entire process.

To complete your child’s enrolment, you will need:

  • Your child’s birth certificate or passport
  • Immunisation History Statement
  • Medicare details
  • Child Care Subsidy (CCS) information (if applicable)
  • Emergency contact details
  • Any medical action plans or court orders, where applicable

Many children are attending childcare for the first time, and it’s completely normal for both children and parents to need time to adjust. Our experienced educators provide support, build trusting relationships, and work closely with families to help each child settle at their own pace.